FAQs

General FAQs

  • Eazypay Variants
  • Eazypay that supports International Credit/Debit
  • Settlement timeline for transactions done through Eazypay
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Payment Gateway

  • Plugin Based Integration
  • Card types
  • I am facing an issue with Website integration
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Email & SMS Invoicing/Payment Links

  • Eazypay Platforms support SMS and Email Invoicing
  • Bulk payment links creation
  • Expiry dates for Payment Links
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Recurring Payments/Subscriptions

  • Platforms that support Recurring payments
  • Multiple subscription plans for recurring payments
  • Time period for recurring payments
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API Integration

  • Eazypay Platforms that support API Integration
  • APIs Simple Object Access Protocol (SOAP) or Representational State Transfer (REST) based
  • Generate Application Programming Interface (API) keys
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Open Mode/Push Mode/Open Payment Links/Payment Pages

  • Payment modes supported
  • Fix the Payment amount on the Payment Pages / Links
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Payment Modes/Settlement TAT

  • Payment modes supported on Eazypay Classic & Premium?
  • TAT for Settlement of Funds
  • NEFT/RTGS mode in Eazypay Classic?
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Onboarding Process/Documentation

  • Digital Onboarding Process
  • Activation time after the setup process
  • Non ICICI account holder and Easypay Premium
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Managing your accounts / Refunds

  • Features available on the Eazypay Dashboard
  • Duration of charges debited from my account?
  • Non ICICI account holder and Easypay Premium
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Chargebacks

  • What is a chargeback
  • Resolve chargebacks
  • Avoid chargebacks
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Security

  • Online platform security
  • Card storing safetyon our platform?
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